Laptop TN256-1 turns off only works with AC adapter
Laptop turns off with battery at 100% only works with AC adapter plugged in
Bu iyi bir soru mu?
Puan
0
741015
1 Cevap
En Yararlı Yanıt
İtibar: 449,1b
11
366
1,4b
Hi @azteka77,
Please verify the make and model number of the laptop as there are no results when looking for the make and model number you posted i.e. Gateway TN256-1?
If Win 10 is the OS installed in the laptop, create a battery report to check the status of the battery.
In the report, compare the Design Capacity value versus the Full Charge Capacity value. For a good battery they should nearly be the same value.
It sounds as though the battery is failing under load and may have to be replaced.
Bu yanıt yardımcı oldu mu?
Puan
1
