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Bose's consumer range of active noise-cancelling headphones are called "QuietComfort".

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qc25 headphone wire jack does not connect

Hi, I have a qc25 headphones and yesterday my audio cable no longer connects to the earcup and stay connected, I notice the small piece that it is supposed to connect to, is lose and seemed to have been "pushed" out of it's plastic holder.

Is there any way to fix this?

thanks

amit

Hi, the part that connects to the end of the audio cable seems to have been disconnected from the plastic piece that holds it together to the ear cup, allowing the male connector to the female connector. I can hear it rattling around, but I can not take everything apart to reach it. Seems to need a special tool to connect it while screwing the plastic piece.

see images; sorry it is very hard to take a picture of it, as it is internal and hard to get the light in there.

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@amitbarkan73 if you are referring to the headphone jack then it is time to take your headphones apart to investigate what has come off. Use these guides to work on your Bose. Bose QuietComfort 25

Post plenty of pictures of what you encounter with your QUESTION so we can see what you see. I've replaced my jack with a permanently connected audio cable. Adding images to an existing question

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updated images and explanation. thank you

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