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Repair and information guide for Samsung Refrigerator RFG237AA, a bottom freezer style refrigerator with access through a drawer and a door, and an ice through-door feature. This page covers information for model numbers matching the pattern RFG237AA**.

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Samsung RFG237AARS Ice Maker not making ice, but water dispenser works

RFG237AARS/RFG237ACRS
Ice maker would occasionally just be out of ice for a day or two, but would always sort itself out. 2 days ago, no ice, and a quick quiet electric motor whirring noise repeating every 2 seconds coming from ice maker. Took out, the two cubes closest to the back of the fridge were frozen, the other 5 slots were empty. Defrosted it all, installed. Pushed Test/Reset button (fridge chimes, but nothing happens, ice maker doesnt cycle), killed power for 5 minutes, and back on, no error message. Took ice maker out again, one thing of note is that the lever to check for full ice bin seems to be in the "full" position. Took the cover off and reset the gears and prongs so that the lever was down ("empty ice bin"), and reinstalled it all. Still nothing. No electric whirring noises or anything. Test/Reset button causes a chime, but ice maker does nothing. The water dispenser shoots out water at a normal good speed, but ice maker is not getting water.

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Hi,

Here's the ice maker does not operate troubleshooting flowchart from the service manual that may help to find the problem

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Thanks, I had gone through the website help and troubleshooting, but have not seen this service manual. I'll give it a go tomorrow.

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This exactly describes my problem. Did you find a solution?

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same problem here....

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Samsung American style fridge freezers….mmmh, the ice maker is always freezing up and you get no ice. You are getting big ice cubes and small slivers of ice., which you ignore “One of those things”.

Go through the Hairdryer procedure (Youtube it) and you’ll get a short term fix.

One thing has fixed my Samsung RGS5UUMH ice maker PERMANENTLY!

Don’t let the freezer door slam shut, close it gently – doing that, the water doesn’t spill out of the moulds and over the ice and ice maker, where it freezes the system solid and it can’t move. My problem has gone – completely…………..

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@johnryan24485 Samsung American style fridge freezers….mmmh, the ice maker is always freezing up and I get no ice. You are getting big ice cubes and small slivers of ice., which you ignore “One of those things”.

Go through the Hairdryer procedure (Youtube it) and you’ll get a short term fix.

One thing has fixed my Samsung RGS5UUMH ice maker PERMANENTLY!

Don’t let the freezer door slam shut, close it gently – doing that, the water doesn’t spill out of the moulds and over the ice and ice maker, where it freezes the system solid and it can’t move. My problem has gone – completely…………..

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