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Repair and disassembly information for Sony WH-1000XM4 wireless noise-cancelling over-ear headphones.

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How to replace Sony WH-1000XM4 Headphones Broken Swivel

I twisted Sony WH-1000XM4 Headphones Swivel by accident and broke it

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@locabaki lets see what that broken stuff looks like. Post a couple of pictures so we can see what you see Adding images to an existing question

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I have the same problem. That hinge that let's the ear cups rotate 180° now let's them rotate 360° and there's no clamping force from the earphone anymore

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I've posted this as an answer as I can't edit the OP post. I too had this happen and am looking for a fix that isn't super glue here are some pictures.

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These are some pictures I took of mine torn down.
As shown in a couple of the pics, I found the part that was damaged on my set and it's not repairable but it is defineitley replaceable.

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Steven, where were you able to find replacement parts for that piece? Mine broke in exactly the same spot.

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I found it on eBay - Sony WH-1000XM4 Hinge Swivel

If you have a 3D printer, this might work for you; https://www.thingiverse.com/thing:560053...

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That's fantastic, thank you!

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Hi its hard for me to tell but is Steven's ( and subsequently your broken spot) the same as the OP's, If so did the 3D print work? I have the opportunity to print, however it will take serval weeks.

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This worked for me! You can mirror the part in cura if you need it for the left hand side. The same channel as above also has a video for replacing that if anyone sees this. Mine was the right hand side though.

Had it fixed in a matter of a few hours because of this page. Thanks everyone!

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You can use this tutorial to install the printed piece. I printed and installed successfully!

https://www.youtube.com/watch?v=Tzas7B6I...

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3 Yorum:

Do you also have the specs for the metal u lock? Did you still have yours or an alternative?

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where is the STL file to print the plastic piece?

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@paesachu Hi Matt, I just re-used the metal U lock

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As experts in this space, I would suggest not gluing this part and making sure that you replace it with a good injection-molded replacement, not a 3D-printed one since those aren't strong enough. In most cases, the U metal locking mechanism will also be lost for some reason they magically disappear so make sure you get a part with that part included. If you need the part let us know we sell them on our site. We also do the repair service if you don't want to repair yourself. We have YouTube videos showing you how to repair yourself if you need them let me know. Also, XM4 has three color schemes so make sure you get the color you need if you are not picky you can do the black one like most people do.

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