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The Samsung RF23J9011 is a 21.8 cu. ft. capacity 4-door French door refrigerator featuring a counter-depth design, fingerprint resistant finish, FlexZoneTM drawer with four temperature settings, and an external water dispenser with an in-door ice maker.

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My refrigerator isn’t cooling….

Please help! I had a repair man come out and he said my evaporator cover and fan needed to be replaced. I ordered a new one and installed. The fan is still not turning on. Any other suggestions would be greatly appreciated!

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Hey there,

There are a few reasons that your refrigerator might not be cooling. I highly recommend checking out the Refrigerator Not Cooling Troubleshooting Page. Although I will say that you should check to see if your refrigerator is getting power, and that the refrigerators Thermostat Setting are correct.

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