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Kenmore is a popular appliance brand commonly sold by Sears, but Sears does not manufacture any of the appliances themselves. Instead, they source that out and have other manufacturers make their appliances for them. Kenmore refrigerators are made by a variety of different manufacturers including LG, Electrolux, GE, and Whirlpool.

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It makes ice, dumps into the bucket but will not dispense.

I have a Kenmore Elite s/s with same issue- if I remove all the ice, hold the door switch and push the dispenser lever the auger moves, crushers spin, and should dispense the ice- both modes function. As soon as the ice is added, I have tried different amounts in the bin, the motor comes on but it is like the auger arm is stripped. I looked at the bottom of the bin and it looks like the gear the that mates with the motor are may be stripped- it looks like it is metal and not plastic but does seem a bit worn. So I am not sure if this is an underpowered motor issue or stripped out auger bin issue. Big part is not being able to find the proper parts to fix it.

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What is the model number of the refrigerator?


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