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Released on July 28th, 2017, the New Nintendo 2DS XL is a handheld gaming console succeeding the Nintendo 2DS.

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My new 2DS XL turns on, then off. I dropped it on the floor. No sound.

It flew out of my bag and fell on the floor. There's a small space on the top of the lid where I can see a bit of a red wire from the top and a yellow ribbon. I think it moved or broke something when it fell. There's no sound when it turns off like most people with this type of problem though. What should I do?

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Woah, not good. I think pictures would really help here, can you add some? Adding images to an existing question

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sure I'll send them when I get home, thanks for the concern!

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Hi Eren, The fact that your 2DS XL turns on briefly before shutting down means that the top display ribbon cable has been severed. Here are your options:

  • If you're comfortable tinkering with electronics, there are online guides and tutorials for repairing the 2DS XL. These often involve opening the console and reseating or replacing ribbon cables.
  • This is a risky option and requires specific tools and knowledge. There's a high chance of further damaging the console if not done correctly. I only recommend this route if you're comfortable with the risk and have some experience with electronics repair.
  • use the iFixit guide if you intend to do this.

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Thank you, I think I will ask someone I know who's good with electronics to help me repair it.

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@erenethersy Ok Great, hope you get it fixed.

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