The Wifi icon is missing

Hi @carol66188

Have you tried pressing the Fn+F12 keys (both together to check if the WiFi turns on and not that the laptop is in airplane mode?

If still no good, check the status of the WLAN adapter in Device Manager

To get to Device Manager in Win10/11 press the Win key and the x key (both together) and select the Device Manager link that in the menu options that opens.

When in Device Manager scroll down to Network Adapters and click on the > symbol to expand the list, right click on the Realtek WLAN driver entry → Properties → General and check what it says in the Device status box. Does it show "this device is working properly"?

If there's a red cross next to the WLAN entry right click on the entry → Enable and check if it works OK

If there's a yellow exclamation mark next to the WLAN entry, right click on the entry → Update drivers and follow the prompts. You need to be online (Ethernet cable connection to your router) for this to work.

If there's no WLAN entry in Device Manager (also check if in Other Devices category (if listed) and also click on View → Show hidden devices to make sure that it is not listed in Device Manager at all), restart the laptop and get into BIOS on startup. To get into BIOS press the F2 key after starting the laptop.

When in BIOS go to the Security tab → LAN network Interface → Wireless Network interface → Unlock

If all the above appears to be OK then it may be that the WLAN card in the laptop is faulty and will need to be replaced.