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The Samsung Galaxy A31 is a mid-range Android device released by Samsung in April 2020. Identifiable by model numbers SM-A315(F, F/DS, G/DS, and G/DSL).

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Multi touch issue/landscape mode touch issue

Unable to drag things on the screen to the full extent on this phone ,the drag keeps getting cut in middle of the process ,every few months the landscape mode problem occurs and my touch almost completely stops working on any application that I use on landscape mode ex-playing games and etc

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Bu iyi bir soru mu?

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Hi @d34th

  • Try wiping the cache partition and check if this resolves the problem.
  • If still no good try using the phone in safe mode and check. If it works OK in safe mode then a downloaded app may be the cause of the problem. The trick is to find out which one. You will need to uninstall each downloaded app one by one and test the phone in normal mode between each uninstall. When it works OK then the last downloaded app that was uninstalled was the culprit. A downloaded app is one that you downloaded and installed on the phone and wasn't preinstalled when you first got it.

If the above don't work then it may be a hardware problem and more likely the display assembly may have to be replaced.

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1 Yorum:

You literally have no idea ,this is just one of the million things I've tried ,even the Samsung support wasn't able to help / give a patch fix for this

It's literally unfixable

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If you're experiencing issues with multi-touch or trackpad functionality in landscape mode on your 2019 MacBook Pro, there are a few additional troubleshooting steps you can try:

1. Check for debris: Make sure the trackpad is clean and free of debris, as this can affect multi-touch functionality.

2. Adjust trackpad settings: Go to System Preferences > Trackpad and adjust the settings to see if it resolves the issue.

3. Reset the trackpad: Try resetting the trackpad by clicking the "Reset" button at the bottom of the Trackpad preferences window.

4. Update macOS: Ensure your operating system is up-to-date, as updates often include bug fixes that may address trackpad issues.

5. Disable and re-enable the trackpad: Go to System Preferences > Trackpad and toggle off the trackpad, then wait a few seconds and toggle it back on.

6. Boot in Safe Mode: Restart your Mac in Safe Mode (hold the Shift key while booting) to see if the issue persists. If it doesn't, it could indicate a software issue.

7. Contact Apple support: If none of the above steps resolve the issue, it may be a hardware problem, and you should contact Apple support or visit an Apple Store for further assistance.

Let me know if you need more help or have any other questions!

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2 Yorum:

Hi @mrsham

Not sure if you're just copying and pasting from the internet, but please at least check what device has been selected by the OP to make your answer more relevant.

The device is a Samsung product, therefore Android OS is used and not MacOS (not even iOS) as it is not an Apple product, so contacting Apple support may not be the best option.

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This doesn't even help lol and apple support? 😭 did u even check the phone

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