GE Profile Range - touchpad is unresponsive

hi, its the PGS930YP4FS

and i thought it looked like a telephone jeck/ rj45, but for the life of me i just do not see one anyplace.

and yes, resetting the wiring was one of my next steps in troubleshooting - after i plugged this plug in.

pictures of my actual unit were just added to the original post.

i didnt think there was anything there, but i thought you might be on to something looking at it.

and you were. i took a close look at a new unit and that plug i have doesnt plug into anything at all. it instead clips into that square and provides an access port for i assume diagnostics.

which sets me back to square one on the control board...

@lancejag

Any guarantee/warranty on the purchase of a scratch and dent GE PGS930YPFS?

If so it may be worthwhile pursuing that given the cost of a replacement board.

@jayeff nope, as is where is.

ive had pretty good luck on a lot of these scratch and dent units over the years, but it looks like this one might cost me a couple of bucks to fix. i cant complain too much though, given what i paid for the unit and that it retails for 2700.

@lancejag

If you're going to have to replace the touch/board assembly then according to 2 parts suppliers the replacement part number is WB27X45672. (superseded part # NLA was WB27X41895)

Perhaps verify the number on yours first and then search online for the part number only to find suppliers.

I've found that looking for the part number provides more results than just looking for the appliance make and model number parts as the same part can be used in a lot of models but sellers may not know this and don't list every compatible model where it can be used.

Cheers