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The Samsung RF34H9960S4 is a French Door Refrigerator with a 33.9 cu. ft. capacity, featuring four doors, a FlexZone Drawer with adjustable temperature settings, a Twin Cooling Plus® system, and a dedicated Beverage Center. This model also includes LED lighting, Power Freeze and Cool options, and a door alarm for added convenience.

Freezer not getting to temp

Freezer wont cool lower than 32 even set to -8. Could this be a thermistor issue? It seems consistent at 32.

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Hi @alanphillips

Here's the service manual

Go to p.72 to see how to enter the Self-diagnostic function during normal operation procedure and check if any error codes are shown by the tests.

The error codes and their meanings are shown on p.73 → p.76.

If you find the problem and it's a faulty part that needs replacing, here's a link to the parts lists that may help.

Select your model variant from the list and then locate the wanted part in the parts list for that model. When you find the part, note the part number that is shown for it. Search online for the part number only, to find suppliers that suit you best.

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