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More information about troubleshooting the device can be found on the troubleshooting page.

Background and Identification

The HP Pavilion 15-au023cl was released in October 2016. It is ideal for word processing and general use. The HP Pavilion 15-au023cl includes:

Operating System

Windows 10 Home


15.6-inch diagonal HD WLED-backlit touchscreen with a resolution of 1366x768


12 GB


Intel's 7th generation Core i5-72000U


4.49 pounds

Addition Information

HP's Support Site

A video about Disassembly and Cleaning

A video about Upgrading RAM and HHD

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