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Use this guide to remove or replace the touchpad on a Microsoft Surface Laptop 3 (13.5").

Some photos in this guide are from a different model and may contain slight visual discrepancies, but they won't affect the guide procedure.

  1. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Flip the device over: step 1, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Flip the device over: step 1, image 2 of 2
    • Flip the laptop over and place it on your work surface, feet facing up.

  2. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Removal tip: step 2, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Removal tip: step 2, image 2 of 2
    • The feet on the bottom of the laptop are meant to be removed with the pointed end of a spudger.

    • Each foot has a hidden indent that will simplify removal.

    • To make sure the spudger is in the indent, insert it at the nearest long edge, pushing parallel to the short edges of the laptop, as shown.

    • Note that the two feet near the rear (screen) edge are different than the two front feet.

  3. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the rear feet: step 3, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the rear feet: step 3, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the rear feet: step 3, image 3 of 3
    • Insert the pointed end of a spudger underneath one of the two rear feet, at its rear edge.

    • Push the spudger underneath the foot and pry up to release it.

    • The two rear feet are secured with some light adhesive.

    • Repeat to remove the second rear foot.

  4. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the front feet: step 4, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the front feet: step 4, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the front feet: step 4, image 3 of 3
    • Insert the pointed end of a spudger underneath one of the two front feet, at its front edge.

    • Push the spudger underneath the foot and pry up to release it.

    • The two front feet are secured with plastic clips as well as light adhesive.

    • Repeat to remove the second front foot.

  5. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Reassembly tip: step 5, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Reassembly tip: step 5, image 2 of 2
    • During reassembly:

    • Note that the front and rear feet are different.

    • Note that the front feet are directional and only clip in one way.

  6. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Reassembly tip: step 6, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Reassembly tip: step 6, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Reassembly tip: step 6, image 3 of 3
    • In place of reusing old, worn out feet on your device, 8 mm rubber furniture pads can be a good substitute.

    • Peel a pad away from its backing, align it over a foot cavity, and press to secure.

    • Use a T5 Torx driver to remove the four 3 mm screws in the foot cavities securing the upper case to the device.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your laptop.

    • During reassembly, don't over-tighten these screws—they strip easily.

  7. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Open the display: step 8, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Open the display: step 8, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Open the display: step 8, image 3 of 3
    • Flip the device over.

    • Open the display as far as it will go.

  8. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Lift up the upper case: step 9, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Lift up the upper case: step 9, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Lift up the upper case: step 9, image 3 of 3
    • The upper case is secured in place by magnets.

    • Grip the top edge of upper case above the keyboard and lift straight up to release it.

    • Don't try to completely remove the upper case just yet, as it's still connected to the rest of the laptop.

    • Lift the front edge of the upper case up and away from the laptop, taking care to not strain the keyboard and touchpad ribbon cable underneath.

    • During reassembly, lower the upper case onto the lower case until the magnets snap into place and it lays flat.

    • Check that the upper case sits flush around the entire perimeter. Any gaps between the upper and lower case near the display could cause damage to the display as it closes.

  9. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Disconnect the ribbon cable: step 10, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Disconnect the ribbon cable: step 10, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Disconnect the ribbon cable: step 10, image 3 of 3
    • The keyboard and touchpad ribbon cable is secured in place by a magnet connector.

    • On some models, this connector is surrounded by black tape.

    • Insert the flat end of a spudger underneath one edge of the ribbon cable connector, and pry up to release it.

    • Remove the ribbon cable from the motherboard.

  10. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the upper case: step 11, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the upper case: step 11, image 2 of 2
    • Remove the upper case.

    • Set the upper case onto a clean surface, keyboard-side down.

    • Ensure the ribbon cable lays flat, and isn't twisted or stressed.

  11. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the metallic tape: step 12, image 1 of 1
    • Use a pair of tweezers to remove the two pieces of metallic tape covering the top edge of the touchpad cover.

  12. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad cover screws: step 13, image 1 of 1
    • Use a T3 Torx driver to remove the eight 2 mm screws securing the touchpad cover.

  13. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad cover: step 14, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad cover: step 14, image 2 of 2
    • Use a pair of tweezers to remove the touchpad cover.

  14. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad shield: step 15, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad shield: step 15, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad shield: step 15, image 3 of 3
    • Use an opening tool to pry up the shield covering the touchpad connectors.

    • Try not to deform the shield too much—you will need to reinstall it during reassembly.

    • Remove the shield.

  15. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Disconnect the touchpad cables: step 16, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Disconnect the touchpad cables: step 16, image 2 of 2
    • Use the pointed end of a spudger to lift up the small locking flap on the first ribbon cable's ZIF connector.

  16. Microsoft Surface Laptop 3 13.5" Touchpad Replacement: step 17, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement: step 17, image 2 of 2
    • Use the pointed end of a spudger to lift up the small locking flaps on the second and third ribbon cables.

  17. Microsoft Surface Laptop 3 13.5" Touchpad Replacement: step 18, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement: step 18, image 2 of 2
    • Use a pair of tweezers to slide the first ribbon cable out of its connector.

    • When possible, pull on pull-tabs, not the cables themselves.

  18. Microsoft Surface Laptop 3 13.5" Touchpad Replacement: step 19, image 1 of 2 Microsoft Surface Laptop 3 13.5" Touchpad Replacement: step 19, image 2 of 2
    • Use a pair of tweezers to slide the second and third ribbon cables out of their connectors.

    • Set the second ribbon cable—the keyboard and touchpad cable—aside for now.

  19. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad screws: step 20, image 1 of 1
    • Use a T5 Torx driver to remove the six 2.9 mm screws securing the touchpad.

  20. Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad: step 21, image 1 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad: step 21, image 2 of 3 Microsoft Surface Laptop 3 13.5" Touchpad Replacement, Remove the touchpad: step 21, image 3 of 3
    • Lift up the upper case and hold it above the work surface.

    • Push the touchpad up through the case and towards the keyboard, freeing it from its front tab.

    • Remove the touchpad.

    • During reassembly, when lowering the touchpad into place, make sure not to pinch any of the ribbon cables.

Sonuç

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.

Carsten Frauenheim

Üyelik tarihi: 10-03-2020

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