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Use this guide to remove or replace the screen and fingerprint sensor on your Motorola Moto Z2 Force. The fingerprint sensor on the Z2 Force is very difficult to remove from the screen assembly, so if you need to replace it, we suggest replacing the entire screen assembly.

For your safety, discharge your battery below 25% before disassembling your phone. This reduces the risk of a dangerous thermal event if the battery is accidentally damaged during the repair. If your battery is swollen, take appropriate precautions.

  1. When separating the sides of the screen assembly from the device's frame, you will need to release five metal clips securing it in place. Three of these clips are located on the left side of the device, and two are located on the right side.
    • When separating the sides of the screen assembly from the device's frame, you will need to release five metal clips securing it in place.

    • Three of these clips are located on the left side of the device, and two are located on the right side.

    • You will need to work around these clips with your opening pick in order to fully release them.

    • You can either carefully slide an opening pick around these clips, or leave a pick on one side of the clip while prying the other side with another pick.

  2. Insert a Jimmy or other metal tool between the right side of the plastic display and the metal frame, near the phone's side buttons. This may require a considerable amount of force. Push the tool as far down into the gap as you can, taking care to not scratch the chassis of your device in the process. Tilt the Jimmy downward while continuing to push it deeper into the gap to pry up the right side of the screen assembly.
    • Insert a Jimmy or other metal tool between the right side of the plastic display and the metal frame, near the phone's side buttons.

    • This may require a considerable amount of force. Push the tool as far down into the gap as you can, taking care to not scratch the chassis of your device in the process.

    • Tilt the Jimmy downward while continuing to push it deeper into the gap to pry up the right side of the screen assembly.

    • Since the display on top of the screen assembly is flexible and only attached with a slight amount of adhesive, you may end up prying up only the display instead of lifting the entire assembly. If this occurs, remove the tool and try again, this time using more downward force to get underneath the entire assembly.

    • Ensure your tool is behind the entire screen assembly and not just the display. If done correctly, you should notice the thin silver metal midframe come up with the plastic display (as pictured).

  3. With the Jimmy still inserted, insert an opening pick under the silver midframe, on top of the Jimmy in the same location Remove the Jimmy.
    • With the Jimmy still inserted, insert an opening pick under the silver midframe, on top of the Jimmy in the same location

    • Remove the Jimmy.

  4. Slide your opening pick all along the right side of the device to release the clips and adhesive securing the screen assembly. As you separate the lower part of the right edge, you should encounter the two metal clips mentioned previously. If you do not see or feel these clips, you are only separating the top half of the assembly! If so, press the screen back down into place and start again from the beginning of the screen removal process. As you separate the lower part of the right edge, you should encounter the two metal clips mentioned previously. If you do not see or feel these clips, you are only separating the top half of the assembly! If so, press the screen back down into place and start again from the beginning of the screen removal process.
    • Slide your opening pick all along the right side of the device to release the clips and adhesive securing the screen assembly.

    • As you separate the lower part of the right edge, you should encounter the two metal clips mentioned previously. If you do not see or feel these clips, you are only separating the top half of the assembly! If so, press the screen back down into place and start again from the beginning of the screen removal process.

  5. Once the screen assembly's right edge is separated, slide your pick around the bottom right corner of the device so it is underneath the bottom edge of the assembly. Slide the tool all along the bottom edge of the phone to slice through the adhesive securing the screen assembly and release the plastic clips. These plastic clips should snap free much easier than the metal ones you released earlier.
    • Once the screen assembly's right edge is separated, slide your pick around the bottom right corner of the device so it is underneath the bottom edge of the assembly.

    • Slide the tool all along the bottom edge of the phone to slice through the adhesive securing the screen assembly and release the plastic clips.

    • These plastic clips should snap free much easier than the metal ones you released earlier.

    • Leave your tool underneath the bottom edge of the screen assembly to prevent it from re-adhering to the frame. Continue to the next step with a new tool.

  6. When separating the left side of the screen assembly, take care to not snag the display cable located on the left edge near the bottom of the display. When separating the left side of the screen assembly, take care to not snag the display cable located on the left edge near the bottom of the display.
    • When separating the left side of the screen assembly, take care to not snag the display cable located on the left edge near the bottom of the display.

  7. Insert another opening pick underneath the bottom edge of the screen assembly and slide it around the bottom left corner of the device so it is underneath the assembly's left edge. Slide your tool all along the left edge of the phone to separate the metal clips and adhesive securing the screen assembly. Like before, ensure you are separating the entire assembly by identifying the three metal clips on the right edge of the device.
    • Insert another opening pick underneath the bottom edge of the screen assembly and slide it around the bottom left corner of the device so it is underneath the assembly's left edge.

    • Slide your tool all along the left edge of the phone to separate the metal clips and adhesive securing the screen assembly.

    • Like before, ensure you are separating the entire assembly by identifying the three metal clips on the right edge of the device.

  8. Slide your tool around the top edge of the screen assembly and slice all along it to slice through its adhesive. Take care to not insert your tool more than ~4 mm past the edge of the display to prevent damaging the front facing sensor array. Take care to not insert your tool more than ~4 mm past the edge of the display to prevent damaging the front facing sensor array.
    • Slide your tool around the top edge of the screen assembly and slice all along it to slice through its adhesive.

    • Take care to not insert your tool more than ~4 mm past the edge of the display to prevent damaging the front facing sensor array.

  9. There are two large pads of adhesive securing the screen assembly near the top edge but further past the 4 mm that have already been sliced through. The front facing sensor array and cable surround the right patch of adhesive from the top and right, so prying or slicing from the top or right edge may damage the cable. The following steps will describe how to separate the adhesive from the left edge.
    • There are two large pads of adhesive securing the screen assembly near the top edge but further past the 4 mm that have already been sliced through.

    • The front facing sensor array and cable surround the right patch of adhesive from the top and right, so prying or slicing from the top or right edge may damage the cable. The following steps will describe how to separate the adhesive from the left edge.

  10. Apply a small amount of high concentration (>90%) isopropyl alcohol underneath the screen assembly's left edge, near the top of the device.
    • Apply a small amount of high concentration (>90%) isopropyl alcohol underneath the screen assembly's left edge, near the top of the device.

    • Allow the device to sit upright on its right edge for ~5 minutes to allow the alcohol to penetrate and weaken the adhesive.

  11. Insert an opening pick as deep as possible under the top left corner of the screen assembly to slice through the left patch of adhesive. Insert an opening pick as deep as possible under the top left corner of the screen assembly to slice through the left patch of adhesive. Insert an opening pick as deep as possible under the top left corner of the screen assembly to slice through the left patch of adhesive.
    • Insert an opening pick as deep as possible under the top left corner of the screen assembly to slice through the left patch of adhesive.

  12. Slowly and carefully slide the flat end of a spudger under the left edge of the screen assembly. Gradually insert it deeper to pry up the top edge of the assembly and release the right patch of adhesive. Add more isopropyl alcohol as needed, but take care to not use too much, as this may dissolve other adhesives in the device that would preferably remain sticky. Give any additional alcohol some time to penetrate the adhesive before continuing. Only pry up the assembly enough to slide the spudger underneath  and release the adhesive. The assembly is still attached via the display cable, and prying the left side too far upward may damage it.
    • Slowly and carefully slide the flat end of a spudger under the left edge of the screen assembly. Gradually insert it deeper to pry up the top edge of the assembly and release the right patch of adhesive.

    • Add more isopropyl alcohol as needed, but take care to not use too much, as this may dissolve other adhesives in the device that would preferably remain sticky. Give any additional alcohol some time to penetrate the adhesive before continuing.

    • Only pry up the assembly enough to slide the spudger underneath and release the adhesive. The assembly is still attached via the display cable, and prying the left side too far upward may damage it.

  13. Lift the screen assembly from the right edge and swing it open. It is still attached to the phone chassis at the lower left edge, so do not fully remove it yet. If the screen assembly remains stuck, slice the adhesive repeatedly as needed.
    • Lift the screen assembly from the right edge and swing it open. It is still attached to the phone chassis at the lower left edge, so do not fully remove it yet.

    • If the screen assembly remains stuck, slice the adhesive repeatedly as needed.

  14. Use a pair of tweezers to remove the black piece of tape covering the battery connector. Try your best to keep this piece of tape intact and retain it for reassembly.
    • Use a pair of tweezers to remove the black piece of tape covering the battery connector.

    • Try your best to keep this piece of tape intact and retain it for reassembly.

  15. Use a spudger to pry up the locking tab on the display cable's ZIF connector. Use a pair of tweezers to slide the display ribbon cable out of the connector. Use a pair of tweezers to slide the display ribbon cable out of the connector.
    • Use a spudger to pry up the locking tab on the display cable's ZIF connector.

    • Use a pair of tweezers to slide the display ribbon cable out of the connector.

  16. Remove the screen assembly.
    • Remove the screen assembly.

    • When putting your device back together, be sure to reconnect the display, turn the device on, and test all functionality before closing your device and sealing it back up.

    • During reassembly, pause here and replace the adhesive around the edges of the display if you are reusing your screen assembly.

    • After closing your device back up, stack something heavy, like a textbook or two, on top of the device for 30-60 minutes. This ensures a strong adhesive bond.

Sonuç

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Check out our Answers Community for troubleshooting help.

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Tarun Thiruma

Üyelik tarihi: 20-11-2019

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14 Yorum

What about installing the new screen?

John - Yanıt

lol exactly what i was thinking, john!!

like what the !&&*….guide us thru removing the entire screen and then just leave us with our d in our hand lol

PETE ZITO - Yanıt

Just do the same thing backwards.

Jade Davis -

Can I use a z2 play screen on the z2 force?

Paulo Alberto Werhli Meier - Yanıt

You can but they have a big difference the LCD pixelation. The Z2 Force has 2,560x1,440 pixel resolution while the play has a 1,920x1,080 resolution. So even thought it can be done it is not recommended.

Cole Jensen -

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