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This guide shows how to remove and replace a broken icemaker assembly in your Samsung refrigerator.
This guide will work for most French-door Samsung refrigerators where the icemaker is in the freezer compartment. If your icemaker is in the refrigerator compartment, follow this guide instead.
This guide is based on a model RF28T5001SR refrigerator. If you have a different model, you may encounter some minor disassembly differences, but the overall repair process will be the same.
This type of icemaker uses a twisting mechanism to loosen the ice cubes from the plastic ice tray. Oftentimes, the tray cracks from repeated operation and the mechanism won't release the ice cubes anymore.
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Unplug your refrigerator before you begin your repair.
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Lift and remove all the freezer bins from the drawer.
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Use a flathead screwdriver or your fingers to press in the plastic tab near the inner end of the drawer rail.
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As you press the plastic tab, grasp the rail with your free hand and slide it towards you slightly to unlock the rail.
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Repeat the rail unlock procedure on the other drawer rail.
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Once both rails are unlocked, firmly pull both rails to slide them out of the refrigerator wall guides.
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Remove the freezer drawer.
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Push the geared torsion bar until it rests at the very end of the rails.
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Align the drawer rails to the refrigerator wall guides.
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Close the freezer drawer until the rails lock back in place.
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Use a Phillips screwdriver to remove the screws securing the icemaker assembly to the freezer ceiling.
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Grasp the front edge of the icemaker assembly and tilt it downwards.
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Use your fingers to guide the wire harness out of the icemaker assembly.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Ask our Answers community for help.
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