Acer Aspire 5 A515-46-R3UB Troubleshooting

Start-up and loading pages take much longer than expected.

Having too many tabs open in a Web browser could cause your computer to run slowly. Try closing extra browser tabs, or any that you aren’t using. You can do this by clicking the “x” on the end of the tab.

Similarly, your computer may be running slowly if you have too many applications open at one time. Try closing any extra or unneeded programs. You can do this by clicking the red button or “x” in the upper corner of the program window.

A full SSD is a common reason computers will run slowly. To clear up some extra space, simply search “uninstall” in your start bar, and click on the application suggested for this search. In this application, there should be a list of programs. Choose some of these that you do not need or use often, then click on the chosen application and click "Uninstall". This will open a program to assist you in uninstalling the chosen apps.

Outdated software can cause your computer to run slowly. Try updating Windows and this may help. To do this, select Start (in the bottom left corner of your screen), then Settings, and Windows Update. Click this and run the update. It will take a moment, but this will install and restart your computer with the latest version of Windows.

A bad RAM can be the reason a computer is running poorly. A replacement may be required. See the Ram Replacement Guide for a tutorial on how to replace your own RAM.

The laptop charges slowly, or does not charge while plugged in.

Try checking all electrical connections, the charging jack, the power adapter, and the wall plug.

Make sure that you are using the correct kind of power cord and adapter for your computer. Also, try plugging the cord into different outlets and devices. If it doesn't work with any of these, then the issue is with the cord and not the computer.

Your computer’s battery will sometimes fail, preventing your computer from holding power like it used to or charging sufficiently. Your battery may need to be replaced. See Battery Replacement replacement guide for a tutorial on how to do this.

The power adapter may go bad over time, and could be causing your computer to charge slowly. This may need to be replaced.

Charging ports are another item that is prone to wear and may go bad over time. If your computer is not charging when plugged in, or charges intermittently, then a charging port replacement may solve this issue.

The computer is hot to the touch, or is making loud whirling noises.

Make sure to keep your laptop out of the sun. Leaving or using your computer out in the sun will raise its internal temperature.

A common cause of overheating is a lack of airflow through your device. This is often caused by having your computer on a soft surface, such as a pillow or blanket. Try placing your device on a hard, flat surface such as a book or table instead.

Changing a few items in Windows Settings may be all that's needed to fix this issue. Try lowering the screen brightness. You can also set the Power Plan settings to "Balanced", and the System Cooling Policy for Plugged in to "Active". All of these items can be found by searching in Settings.

A clogged can is another common issue that causes overheating. This often happens when hair, dust, and other debris accumulate inside the cooling fan. Unscrewing and removing the laptop's bottom panel will allow you to access the cooling fan and clean it out. Simply screw the bottom panel back into place once the fan is clean.

A bad battery can cause your computer to overheat. Old or degraded batteries will often put off too much heat while charging or during use, causing your device to overheat. Check if your battery is producing excess heat, and replace it if necessary. See Battery Replacement repair guide for a tutorial on how to do this.

The laptop doesn’t turn on when the power button is pressed.

It may be that low brightness is causing the screen to seem unresponsive. Try pressing the FN + F6 buttons to turn up your screen’s brightness.

Try pressing and holding down the Power button down for at least 30 seconds, then restart your computer.

If a computer overheats, it may shut down and not boot properly afterward. Start by making sure that the cooling vents on your laptop are clean and not being blocked. Then, see the “Overheating” section of this guide.

Check to see if your computer is charging. A red light near the power connector will show that your computer battery is dead and needs to be charged. Try plugging your laptop in, and see if the charging light turns on.

Be sure to disconnect your laptop from any docking stations, disk drives, USB devices, or other external devices. Even if this doesn’t solve the problem, it will make for a smoother troubleshooting process.

No sound comes from the speakers when it is played on the laptop—e.g. music or videos.

Often, when there is no sound coming from the speakers on the laptop, the issue may simply be solved by changing the sound settings. You can do this to by clicking on the sound icon next to the clock, to make sure the sound is not muted, and then adjusting the volume level.

Make sure there are no headphones or external speakers plugged into your laptop. Next, search “Bluetooth” in Settings, and make sure that there are no Bluetooth speakers or headphones connected.

Sometimes, your computer can stop producing sound as a means of conserving battery life. Connect it to a power source and see if the problem resolves.

Make sure that your speakers haven't been damaged. They may need to be replaced, in which case, you can follow the Speaker Replacement Guide for this device.

If an audio driver is damaged or outdated, it can cause disruptions to the operation of sound across the laptop. You may need to download a new one. To do this, click “Service and Support” on the Acer website. Click "Driver "Download" in the left corner of the screen. Next, select your computer’s exact make and model and download the audio driver. All that you have to do now is double-click the downloaded file to open it and follow its prompts.