Whirlpool WRS555SIHZ00 not making ice

I’ve had the same issue with this model off & on since purchase in Oct/2018 and the unit was replaced while under warranty. Problem continues. Tried the hair dryer suggestion and it worked….I could see the ice formation at the base of the black water tube.

This is an obvious design defect and I’m going to write Whirlpool to see if there’s any response.

From what I remember, you only see a small amount of water exit the tube. Two or three minutes with the hair dryer should be plenty of time, then hook everything back together and see if it works. I have been lucky in that my ice maker has not frozen up again for awhile, but I have been using quite a bit of ice during the summer months. I think the secret may be to keep the ice maker making ice.

I definitely wouldn’t use a hair dryer, if it’s going to be a constant problem and a simple fix to thaw the ice in the tube get a small steamer, that won’t melt or warp the plastic. Not sure it’s worth spending $1000 to replace the door due to poor engineering when you can just thaw it every now and then. I have been repairing appliances for 12 years, the small steamer is definitely the way to go and very quick.

If your ice maker fill tube is icing over that is because your inlet water valve is bypassing. You need to replace the inlet water valve, defrost your fill tube, and your problem is solved.

I had the same issue and tried the same corrective actions with no success. I emptied the ice bin, shut the ice maker off and unplugged the refrigerator. After 10 minutes I plugged it back in and turned the ice maker and within 4 hours it was making ice again. It is working fine now. I think somehow the ice maker gets out of sequence and by unplugging it you are resetting it and is restarts the sequence.

You can reset your Whirlpool ice maker after forced defrost. I followed the above steps and it worked for me.

My ice maker did the same but I tipped the cover forward and held a hair dryer to the black water tube for about 4 min. Worked.

Didn’t take anything apart …. removed the Ice bin …. turn off ice maker switch … used hair dryer and heated directly at tray and around it for 5 or 10 minutes …. heat flow can be felt at vent above tray …. hot … turned switch back on and put bin back in ….. turn freezer down to 2 notches ….. done ….. ice in the morning …… turn the freezer temp down!

I have tried the same procedure, and it does work. After unplugging for 10 minutes and clean and drying the bucket, I applied heat with a hair dryer for about 5 minutes. Put it all back in (turning switch within a hour or so, I was getting ice again. Thanks to all.

I bought the same one 2 years ago from Lowes (plus an extended warranty) and had the same problem several times that their designated repair people couldn’t fix. They said the cost of a new door was as much as a new unit so they gave me a similar fridge (GE) and told me I could keep the old one, which I put in the basement as a backup. I get the sense that there is some type of design defect in the door. Good luck!

I fixed mine once with the hair dryer. It’s stopped again. I noticed the cold air from the freezer is ducted directly at the water feed tube. This time I’m going to try and put some foam insulation around the water feed area, and maybe re-aim the incoming cold air down towards the ice maker section - if possible & I can figure it out. Sad to have a fairly new fridge with a working ice maker that just freezes up.

I've had 6 of these fridges with fill lines freezing. The heating element burns out. See pic. It's wrapped around the water line. You pretty much have to destroy the door and foam to get to it. If you're careful, you can cut this out so that it doesn't show if you put icemaker cover back on. From there, if you can find the same heating element? I couldn't. I was thinking remove the foam against the outer steel skin, so that the outside temp heats up the water line. Then put new foam to cover hole. Just haven't tackled this yet.

Our Whirlpool Model WRS555SIHZ03 refrigerator was new in August 2020, purchased at Lowe’s, with 5-year extended warranty. I’d say within a year ago, the icemaker stopped making ice the first time. I noticed that someone in the house fat-fingered the front Control Panel, causing the freezer compartment temperature to be DECREASED to the COLDEST setting!? What I did to fix this problem: 1) Set the freezer temp on the Control Panel to the WARMEST setting (one bar). 2) Cleared the frost from the Shut Off Arm. 3) Cycled the On/Off Switch, and the Storage Bin Sensor Switch. This apparently was enough to thaw an apparent blockage in the Supply Line, according to other reports here. I heard the water supply begin to flow again to the ice maker. Soon the first batch of ice was dumped into the empty Storage Bin. By late, late evening, the Storage Bin had an ample supply. By the morning, the Bin was full and the Shut Off Arm was again regulating the cycling of the icemaker. I then reset the freezer temp to the “checked value”. Victory!

This week of March 23rd, 2022, the ice Storage Bin was empty once again! Once again, the freezer compartment temp had somehow been decreased to a value lower then the “checked value” on the Control Panel. There is no build-up of frost or icing around the Shut Off Arm this time. I am currently in the midst of shooting this recurring trouble, and will attempt: 1) Resetting the ice maker using the On/Off Switch (Off for at least 10 minutes), and 2) CAREFULLY thawing the area with a hair dryer. I don’t see a Black Supply Line anywhere, but I’ll still try it. Wish me luck!

If it's an indoor ice maker good luck. Mine constantly has problems clearing ice. Worst engineering of an icemaker. Also if it stops with no ice for a while check the wiring at base of freezer door. They like to brake. It also like to fill the lower cavity where the motor is for the ice dispenser and freeze it up as well. At this point just happy to have water

Hi

I’m not a fridge freezer technician but we had a similar problem with our Kenwood fridge freezer where we had accidentally put it in holiday mode where it won’t make ice

Maybe this is useful to you but it’s just a though on my end

Thanks