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Faulty Printing
Printer will not print.
Low Ink Cartridge levels
Since your ink levels are low, your printer may stop printing soon. To continue printing, replace ink cartridge.
Printer Jams
The printer doesn’t process the paper and instead shows an error message.
Paper Jam
When the error appears, there may be crumpled paper may be stuck in your input tray, output tray, or the ink cartridge access area. Unplug the power cord, and pull out the trays or open the cartridge access area to check for jammed paper. Carefully remove the paper and plug the power cord back in.
Immobile/Restricted Carriage
The print carriage may be stuck on small pieces of paper leftover from a jam. Unplug the power cord and check that all paper is cleared from inside the printer. Open the cartridge access area and manually move the carriage to the left and then to the right, making sure that it can move across the width of the printer. Close the cartridge access area and plug the power cord back in.
False Paper Jam
It is possible that an error appears without detecting a real paper jam. To reset the printer, unplug the power cord, wait 60 seconds, and plug it back in. Wait for the warm-up period to end and attempt to print again.
Printer does not connect to computer on wifi
The printer doesn’t show up as an option over the wifi.
Printer Drivers
There might be an issue with the software of the printer. The most common and recommended process is to try reinstalling the Wireless Setup Wizard.
Restart the devices
Sometimes the computer will have to be reset. Try restarting the printer, computer, and router.
Make sure that your laptop and printer are both connected to the wifi
Here is a link for Macs to connect the printer to the wifi.
Here is a link for Windows to connect the printer to the wifi.
Printer prints poorly (blotching)
Your print results include large ink spots on the paper.
Misaligned printhead
Use the printers clean cartridge feature to realign printhead. Use manufacturer's guide manufacturer's guide. Follow solution seven and step three.
Poor scanning quality
Scanned documents are visibly different to original document.
Scanning glass
Check scanning glass if cracked or damaged it will need replacement. Use the scanner glass replacement guide.
Dirty glass
Clean glass with a soft, lint-free cloth sprayed with glass cleaner.
Device doesn’t scan
Printer will not scan documents for printing.
Software
Make sure that printer software is installed.
Scanning Piece
The scanning may be damaged or misaligned to replace use the scanner piece replacement guide.
Touchscreen not responding
Touchscreen does not respond to any presses
Faulty touch screen LCD
To fix this issue first attempt a device restart. If it still is nonresponsive, replace the Touch Screen LCD. Follow the LCD screen replacement guide.
Ekip
Cal Poly, Team S1-G6, Livingston Winter 2018 Cal Poly, Team S1-G6, Livingston Winter 2018 üyesi
CPSU-LIVINGSTON-W18S1G6
4 Üyeler
10 adet Kılavuz yazıldı
17 Yorum
all colours print but black not printing. new black cartridge inserted. still not printing the black?
Annabel Wellman - Yanıt
printer printing off to the right of the page so not all material is legible. What to do?
Judith Holland - Yanıt
my printer will not print to fill an 8” x 11” sheet of paper but prints way over to the right so half the information is lost. How do I realign the page?
Judith Holland - Yanıt
please help me or send me where I can get help! toketee1@gmail.com
Judith Holland - Yanıt
Printer will not print seagate crystal reports
Connie Ashenfelter - Yanıt
Printer makes grinding noise when printing, but there is no paper jam. It prints everything ok, but just the noise!!!
scobb645 - Yanıt
Printer only prints one page then discontinues printing of multiple page document.
Larry Massey - Yanıt
I have a Photo paper Jan
rcwetsch@bis.midco.net - Yanıt
I have a Photo Paper jam so it won’t let me push the paper tray in and i can’t get to the paper to get it pulled out
rcwetsch@bis.midco.net - Yanıt
My printer has slowed so that printing a single page can take 3-4 minutes! Any solutions?
Yvonne - Yanıt
A message is sent to the printer and it is listed in the queue but states that there is a default error. I cannot print a test page either,
Marilyn Niemann - Yanıt
I can not print my pictures from facebook Cannot delete my printing that i requested, it says ihacve a sequen in my printer. athen they say I have an error! I have tried to fix it but have got nowhere!
bettyball2218 -
printer will not print
Marilyn Niemann - Yanıt
The photo tray is block adjust tray to fix well I have I think and it's still blocked
Jackie Russell - Yanıt
paper tray is loaded, printer will not pick up paper and keeps telling me to load paper
Peggy Geyer - Yanıt
Where can I find a LCD replacement screen?
Tessa Robles - Yanıt
Just set up this old printer. HP Envy 5660. It has been out of use for may years. New ink installed. I can make a copy but when I try to copy it tells me there is no paper but if course there is and not jammed as it will copy.
Cherisha Lovejoy - Yanıt