Heyday Suitcase Turntable Troubleshooting

No sound can be heard from the turntable when a record is playing.

Try connecting the turntable to a different speaker or switch the output mode from wired to Bluetooth or vice versa.

In case of static, crackling, or popping, check the cleanliness of the record or stylus, or check if there are any scratches on the record.

If there is feedback, ground noise, or distortion, make sure that your record player is on a flat, clean surface, away from any sources of static or vibrations.

The turntable's needle may be broken or defective. Replace the needle cartridge using this replacement guide.

The platter holds the vinyl in place and can affect the sound quality as a result. If the platter is loose or defective, replace it using this replacement guide.

The lever no longer lifts or lowers the arm holding the stylus.

If the tone arm does not raise or lower, the lever mechanism may be defective or damaged. Replace the lever mechanism using this replacement guide.

There is sound playing, but the volume knob has no effect.

If the volume knob does not change the volume of the sound output when turned, the volume knob may be broken, loose, or defective. Replace the volume knob using this replacement guide.

The device is plugged in, but no lights or electronics are visibly on.

The power adapter is likely defective or damaged. You will have to purchase another power adapter with a 3.5mm 5V DC connector.

The platter is spinning, but at inconsistent speeds or pitches.

If the turntable is spinning at an inconsistent speed, the belt is likely broken or defective. Replace the belt using this replacement guide.

The turntable is on, but the motor isn't spinning.

If the turntable is not spinning when the device is powered on, the motor is likely broken or defective. Replace the motor using this replacement guide.